Troubleshoot: "Register Groups" Button Isn't Active
If you're inside the web application (app.grouptrackcrm.com) on the Profile & Settings page, and the button to "Add New" under registered groups is not clickable there could be two reasons.
1) You haven't installed the Chrome Extension yet
- Click here to install the Extension on this device.
2) You're a team member who doesn't have "Admin" permission.
- If you've already installed the Chrome Extension, it could be that the button isn't available because you're a "team member" on an account. Unless the account owner has given you "admin" permissions, you will not have the ability to add/register groups.