Change Login Method
How to Change Your Login Method in GroupTrack CRM
Social Logins provide a convenient way to log in to your GroupTrack account without needing to remember your email and password.
Connecting a Social Login provider does NOT give GroupTrack any access to your social account, nor does it connect GroupTrack to your social profile in any way. It is simply an additional login method to get you authenticated to GroupTrack.
Table of Contents
- Introduction
- Steps to Change Your Login Method
- Step 1: Set Up an Alternate Authentication Method
- Step 2: Disconnect the Old Social Media Profile
- Step 3: Reconnect with a New Profile
- Why This Process is Important
Introduction
Purpose
This document guides you through the process of changing your login method in GroupTrack CRM, particularly if you need to disconnect an old social media profile and connect a new one. You can switch your authentication method to a different social media account or use an email and password login.
Steps to Change Your Login Method
Step 1: Set Up an Authentication Method
- You have two alternate options for an alternate authentication method:
- Google Integrated Sign-In: Connect a Google account for login.
- Facebook Integrated Sign-In: Connect a Facebook account for login.
To add a new authentication method:
- Go to Profile and Notification Settings by clicking your name in the top right corner of GroupTrack CRM.
OPTIONAL - Click on the link icons under Social Login to connect a Google or Facebook account
Step 2: Disconnect the Old Social Media Profile
- Once you have an alternate login option set up, you can disconnect your old social media profile.
- Click the red trash can icon next to the social login, and it will give you the option to disconnect that profile.
Step 3: Reconnect with a New Profile
- After disconnecting the old profile, you can reconnect to Facebook using your new profile.
- Simply click the link icon next to the Facebook option under Social Logins and follow the prompts to connect your new account.
Why This Process is Important
Updating your login method ensures that you can maintain access to GroupTrack CRM even if you change social media profiles or prefer using a different authentication method. This process helps keep your account secure and your login methods up to date.