Which Messenger URL to Use

In your Profile & Settings, under the "Messaging Settings" section, you have an option to choose between using Facebook.com (preferred) or Messenger.com to send outbound messages.

The default is preferred and will open Messenger on the web at the URL www.facebook.com/messages.

If for some reason your browser will not allow you to view that page, or if it auto-redirects you to www.messenger.com instead, you will need to toggle this option over to "Messenger.com". If you do need to use Messenger.com, make sure you are signed in there by manually visiting the URL and verifying that you see your conversations.

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